Returns & Exchanges

At Durbin Farms Market, we strive to ensure your satisfaction with every order. If you are not completely happy with your purchase, you may return eligible items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.